Cancellation & Refund Policy
Effective date: October 26, 2026
$99 covers 12 months. Before it expires, we call to ask whether you want to continue. Nothing is charged again unless you say yes.
How to cancel
You can cancel at any time, for any reason. You don't need to explain why.
- Online: go to priorityloyalty.com/cancel and submit the short form. No phone call required.
- By phone: call membership support at 203-297-8612 and ask to cancel. We'll process it while you're on the line.
- By email: write to yaakov@yybusinesssolutions.com with your name and the phone number on the membership. We'll confirm within one business day.
- By mail: send a cancellation request with your name and phone number to YY Business Solutions LLC, 118 Farmington Ave, Waterbury, CT 06710. Cancellation is effective when we receive it.
What happens when you cancel
Your membership ends and we will not call you about continuing. Because the membership does not auto-renew, there is no future charge to stop. You are never charged again unless you choose to join again.
What happens if you don't cancel
Nothing is charged. Your membership runs for its 12 months. Before it expires, we call to ask whether you want to continue. If you say no, or we can't reach you, it simply ends.
Refunds
- Within 30 days of joining: full refund of the $99.00 fee. Just ask, online or by phone.
- After 30 days: the fee for the current term is non-refundable.
- If we fail to deliver: for example, a tech doesn't arrive for a scheduled estimate, or we can't dispatch anyone in your area, call membership support. We review these case by case and refund where we didn't deliver what you paid for.
Approved refunds go back to the original payment method. Depending on your bank, the credit can take a few business days to appear on your statement.
A charge you don't recognize
A charge reading PRIORITY LOYALTY PROG for $99.00 is this membership. If you don't recognize it, or think it's a mistake, please call membership support at 203-297-8612 or email yaakov@yybusinesssolutions.com before contacting your bank. We can look it up while you're on the phone and, if it was charged in error, refund it. That's usually much faster than a bank dispute.
Contact
Membership support (billing, cancellation, refunds): 203-297-8612
Email: yaakov@yybusinesssolutions.com
YY Business Solutions LLC, 118 Farmington Ave, Waterbury, CT 06710