Terms of Service
Effective date: October 26, 2026
$99 covers 12 months. Before it expires, we call to ask whether you want to continue. Nothing is charged again unless you say yes.
1. Who we are
The Priority Loyalty Program is a membership operated by YY Business Solutions LLC, a Connecticut limited liability company at 118 Farmington Ave, Waterbury, CT 06710. In these terms, "we," "us," and "our" mean YY Business Solutions LLC. "You" and "member" mean the person who joins the membership.
2. What the membership includes
For 12 months from the date you join, your membership includes:
- A free in-home estimate. When you call dispatch with a job, we send an experienced tech from a company operating in your area. The tech assesses the job in person and quotes it on site. There is no charge for the visit and no obligation to proceed.
- 10% off your final invoice if you hire the tech we send for that job.
- Priority dispatch. Member requests are scheduled ahead of non-member requests.
- Covered trades including electrical, plumbing, HVAC, roofing, decks, painting, landscaping, appliance repair, garage doors, masonry, and other residential services.
- Dedicated dispatch support to coordinate the visit.
- Online cancellation at any time, with no phone call required.
3. What the membership does not include
The membership fee covers the benefits listed above. It does not cover the cost of labor, parts, or materials for any repair or installation. Those costs are quoted to you on site and agreed between you and the company that performs the work before any work begins. Whether you proceed is entirely your decision.
We coordinate dispatch and scheduling. We do not perform repair work ourselves and do not guarantee the outcome of any repair. The companies and techs we send are independent businesses, not employees of YY Business Solutions LLC.
4. Membership fee and term
The membership fee is $99.00 for 12 months, charged once to the payment method you authorize when you join. Your membership runs for 12 months from the date of that charge.
The membership does not automatically renew. We will not charge you again at the end of your 12 months, or at any other time, unless you agree to it. Before your membership expires, we will call you to ask whether you would like to continue for another term. A new charge is made only if you say yes during that conversation. If you decline, or we are unable to reach you, your membership ends at the end of its term and no further charge is made.
The charge appears on your card or bank statement as PRIORITY LOYALTY PROG.
5. Joining and authorization
Memberships are sold by phone. When you join, you verbally authorize a single charge of $99.00 to the payment method you provide, for one 12-month term. That authorization does not cover any future charge. The membership is optional and is not a condition of receiving an estimate or hiring any company.
6. Cancellation
You may cancel at any time, without giving a reason:
- Online at priorityloyalty.com/cancel, with no phone call required; or
- By calling membership support at 203-297-8612; or
- By emailing yaakov@yybusinesssolutions.com; or
- By mail to YY Business Solutions LLC, 118 Farmington Ave, Waterbury, CT 06710.
When you cancel, your membership ends and we will not call you about continuing. See section 7 and our Cancellation & Refund Policy for refunds.
7. Refunds
If you cancel within 30 days of joining, you are entitled to a full refund of the $99.00 fee. After 30 days, the fee for the current term is non-refundable, except where we fail to deliver the service, which we review case by case as described in the Cancellation & Refund Policy. Approved refunds are issued to the original payment method.
8. Limitation of liability
YY Business Solutions LLC is a scheduling and dispatch coordination service. We are not a contractor, and we do not supervise, direct, or warranty work performed by the companies we send. To the extent permitted by law, our liability to you is limited to the membership fee you paid. Disputes about the quality, price, or outcome of repair work are between you and the company that performed it.
9. Dispute resolution
If you have a problem with a charge or with the membership, please contact membership support first at 203-297-8612 or yaakov@yybusinesssolutions.com; most issues can be resolved on that call. Any dispute arising under these terms that we cannot resolve informally will be resolved by binding arbitration under the rules of the American Arbitration Association, conducted in Waterbury, Connecticut. You and YY Business Solutions LLC each waive the right to participate in a class action. This does not prevent you from filing a complaint with your state attorney general or the Federal Trade Commission.
10. Changes to these terms
We may update these terms from time to time. We will not change the price or length of a membership term you have already paid for. If we make material changes to pricing, billing, or cancellation, the new terms apply only to a future term you choose to purchase, and we will explain them when we call before your membership expires.
11. Governing law
These terms are governed by the laws of the State of Connecticut, without regard to conflict-of-law principles.
12. Contact
YY Business Solutions LLC, 118 Farmington Ave, Waterbury, CT 06710.
Membership support (billing, cancellation, refunds): 203-297-8612
Email: yaakov@yybusinesssolutions.com
Dispatch (to request a tech): 855-435-0112