Privacy Policy
Effective date: October 26, 2026
1. Who we are
This policy covers the Priority Loyalty Program, operated by YY Business Solutions LLC, 118 Farmington Ave, Waterbury, CT 06710. It explains what personal information we collect, how we use it, and the choices you have.
2. Information we collect
- When you join by phone: your name, phone number, email address, and the address where you need service.
- When you request a tech: details of the job you describe and scheduling information.
- When you use the online cancellation form: the name, email address, phone number, and any note you submit.
This website does not collect payment information. There are no payment fields anywhere on this site.
3. Payment information
Payment is taken by phone when you join. Card details are entered directly into our payment processor's system during the call. We keep only limited details, such as the card brand and last four digits, so we can identify the charge if you ask about it.
4. How we use your information
We use your information to set up and manage your membership, dispatch a tech and coordinate the visit, answer billing questions, process cancellations and refunds, and call you before your membership expires to ask whether you want to continue. We do not sell or rent your personal information, and we do not share it with third parties for their own marketing.
5. Who we share it with
- The company we send: your name, phone number, service address, and job details, so they can schedule and carry out the estimate. We never share payment information with them.
- Payment processing: our payment processor handles your card details to process the charge and any refund.
- Service providers that help us operate, such as phone, email, and website hosting providers, only as needed to provide the membership.
- Where required by law, for example in response to a valid legal request.
6. This website
This site does not use advertising cookies, tracking pixels, or analytics. Fonts are loaded from Google Fonts, which means your browser requests them from Google's servers. The site is hosted by Netlify, which keeps standard server logs. If you submit the cancellation form, your submission is stored by Netlify so we can process it.
7. How long we keep it
We keep your account and transaction records while your membership is active and for two years after it ends, so we can answer billing questions and meet legal obligations. After that, it is deleted unless the law requires us to keep it longer.
8. Your choices and rights
You can ask us to show you the personal information we hold about you, correct it, or delete it (subject to the retention needs above). Depending on where you live, you may have additional rights under state law, including California's CCPA. We do not sell personal information. To make a request, call membership support at 203-297-8612, email yaakov@yybusinesssolutions.com, or write to us at the address below. We respond within 30 days.
9. Security
We use reasonable safeguards to protect your information, including encrypted connections on this website and limited staff access to customer records. No system is perfectly secure, but we take care to protect your data against unauthorized access, loss, or misuse.
10. Changes to this policy
We may update this policy. The effective date at the top shows when it last changed.
11. Contact
YY Business Solutions LLC, 118 Farmington Ave, Waterbury, CT 06710.
Membership support: 203-297-8612
Email: yaakov@yybusinesssolutions.com